Trigo and EdgeRetail both use computer vision in retail — but they solve fundamentally different problems. Trigo rebuilds stores for autonomous frictionless checkout. EdgeRetail delivers operational intelligence from cameras already installed in your stores, with no store transformation required.
Quick take
Trigo is an autonomous checkout platform — a major infrastructure investment that changes how customers pay. EdgeRetail is an operational intelligence suite that improves how stores are managed, without changing the customer experience or requiring a single new camera.
Flow, Shelf, Guard, and Brand deliver queue management, shelf monitoring, loss prevention, and brand compliance from cameras already in your stores. 30-minute setup. No store transformation, no CapEx, no changes to how customers shop. Insights visible in 3–4 weeks.
Trigo installs a dense overhead camera network and computer vision infrastructure to enable frictionless checkout — customers pick up items and walk out, billed automatically. Deployed with Aldi, Albert Heijn, Co-op UK, and Wakefern. A multi-month infrastructure project requiring significant CapEx and operational change management.
Feature comparison
| Capability | EdgeRetail | Trigo |
|---|---|---|
| Core function | ||
| Primary use case | Operational intelligence — queue, shelf, loss prevention, brand compliance | Autonomous frictionless checkout — customers walk out, billed automatically |
| Changes the customer checkout experience | ✗ No change to how customers shop or pay | ✓ Core purpose — eliminates traditional checkout entirely |
| Operational analytics & reporting | ✓ Four dedicated modules with live dashboard and Edgar AI assistant | ◑ Transaction and item-level data; limited operational intelligence beyond checkout |
| Operational modules | ||
| Queue & checkout management | ✓ Flow module — lane performance, wait times, NPS correlation | ◑ Checkout eliminated rather than optimized |
| Shelf monitoring & out-of-stock | ✓ Shelf module — aisle gaps, planogram compliance, promo display | ✗ Not a featured capability |
| Loss prevention & shrink | ✓ Guard module — POS exceptions, suspicious refunds, after-hours risk | ◑ Item-level tracking reduces theft at checkout; broader loss prevention not addressed |
| Brand standards & visual compliance | ✓ Brand module — signage, display, task verification chain-wide | ✗ Not available |
| Infrastructure & implementation | ||
| Works with existing cameras | ✓ No new hardware required | ✗ Requires dense overhead camera installation throughout the store |
| Store transformation required | ✗ None — software only | ✓ Full infrastructure project: cameras, sensors, weight sensors (optional), app integration |
| Implementation timeline | ✓ 30-minute setup; insights in 3–4 weeks | ✗ Multi-month deployment per store; pilot-to-rollout measured in quarters |
| Capital expenditure required | ✓ None — operating expense, flat monthly fee | ✗ Significant hardware CapEx per store location |
| Compliance & certifications | ||
| SOC 2 certified | ✓ | ◑ Enterprise security implied; not publicly confirmed |
| ISO 27001 certified | ✓ | ✗ Not disclosed |
| GDPR compliant | ✓ Explicit certification | ◑ Active in EU markets — compliance implied but not prominently certified |
| BIPA compliant (Illinois biometric law) | ✓ Explicit certification — critical for US retail | ✗ Not disclosed; biometric identification in autonomous checkout raises particular BIPA exposure |
| Commercial | ||
| Pricing model | Per store, per month, per module — flat and transparent | Project-based hardware + ongoing SaaS — pricing not publicly disclosed |
| Free pilot | ✓ Free pilot program offered | ✗ Hardware deployment makes low-friction pilots impractical |
| Primary verticals | Fashion, luxury, specialty retail | Grocery, convenience, supermarket (Aldi, Albert Heijn, Co-op UK, Wakefern) |
Information based on publicly available product pages and announcements as of May 2026. ✓ = confirmed, ◑ = partial/implied, ✗ = not disclosed or unavailable.
Key differentiator #1
EdgeRetail adds an AI analytics layer to the store format you already operate. Your staff, your checkout lanes, your store layout — unchanged. What changes is visibility: queue wait times, shelf gaps, loss events, and brand compliance all become measurable and actionable from a single dashboard. For operations directors managing 20 to 200 stores, this is an intelligence upgrade, not a transformation project.
No board approval required for hardware CapEx. EdgeRetail operates as a per-store OpEx line — a meaningful consideration for retail finance teams evaluating AI investments against other priorities in 2026.
Trigo doesn't enhance your existing store — it transforms it. Implementing frictionless checkout means installing dense overhead cameras across the entire sales floor, integrating with your POS and inventory systems, and redesigning the customer journey from entry to exit. For grocery chains willing to commit to this transformation, Trigo delivers a genuinely differentiated customer experience.
For fashion and specialty retailers, or any chain that cannot sustain a multi-month per-store implementation, this level of investment is not a realistic option for near-term operational improvement.
Key differentiator #2
EdgeRetail connects to your existing camera infrastructure. Setup takes 30 minutes per store. The system begins calibrating immediately and delivers first operational insights within 3–4 weeks.
Trigo deployments involve hardware specification, camera installation across the full sales floor, system integration, staff training, and a customer-facing rollout. Each store is its own project.
Key differentiator #3
Autonomous checkout uses computer vision to track individuals throughout a store — a use case with specific legal exposure under US biometric privacy law. BIPA (Illinois Biometric Information Privacy Act) carries damages of $1,000–$5,000 per violation per person. EdgeRetail holds explicit BIPA certification; Trigo's BIPA compliance status is not publicly disclosed.
SOC 2 · ISO 27001 · GDPR · CCPA · BIPA · PCI DSS Ready
EdgeRetail's use case — operational analytics from ceiling cameras — is simpler from a biometric privacy perspective than autonomous checkout. Individual identification is not required for queue counts, shelf monitoring, or brand compliance. The certification stack still reflects the requirements of enterprise procurement teams.
Frictionless checkout typically requires tracking individual shoppers throughout the store to associate items with a payment method. In Illinois, Texas, Washington, and other states with biometric privacy laws, this creates specific legal obligations. Trigo's public documentation does not prominently address BIPA compliance.
US retailers evaluating Trigo should require explicit BIPA compliance documentation before deployment in covered states. This is not a hypothetical risk — multiple retail tech companies have faced material BIPA litigation in the 2022–2026 period.
Fit assessment
EdgeRetail and Trigo compete for the same technology budget only in the broadest sense. The decision between them is really a decision about strategic ambition and implementation capacity.
Request a free pilot. 30-minute setup. Operational insights visible in 3–4 weeks — from cameras you already have.
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